This Privacy Policy explains how Launchpad Websites ("we," "us," or "our") collects, uses, and protects information when you visit our website, request a free demo, or become a client.
1. Information We Collect
- Information you provide: Name, business name, email, phone, website goals, and any content shared via our inquiry form or client portal.
- Account information: If you create an account, we store your email and an encrypted password (or OAuth identifier from your Google login).
- Payment information: Processed by Stripe. We do not store full card numbers — only the last four digits, expiration, and Stripe customer IDs.
- Usage data: Standard analytics including pages visited, device type, and approximate location (city level) via privacy-respecting tools.
2. How We Use It
- To respond to your demo requests and deliver services.
- To send transactional emails (receipts, project updates, support replies).
- To improve our website and services.
- To comply with legal obligations.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. How We Store It
Data is stored in encrypted databases hosted on secure cloud infrastructure. Access is limited to authorized team members. Form submissions are stored in our private admin portal — never emailed in plain text.
4. Third-Party Services
- Stripe — payment processing
- Supabase — database, authentication, hosting
- Google OAuth — optional sign-in
- Transactional email provider — for receipts and notifications
5. Cookies
We use essential cookies for authentication and basic analytics. We do not use third-party advertising or cross-site tracking cookies.
6. Your Rights
You may request access to, correction of, or deletion of your personal data at any time by emailing privacy@launchpadwebsite.com. We respond within 30 days. California (CCPA) and EU (GDPR) residents have additional rights under their respective laws.
7. Data Retention
Inquiry data is retained for 24 months unless you request earlier deletion. Active client data is retained for the duration of your engagement and 7 years afterward for tax and legal compliance.
8. Children
Our services are not directed at children under 16. We do not knowingly collect data from children.
9. Changes
We may update this Policy from time to time. The "Last updated" date at the top reflects the most recent revision.
10. Contact
Privacy questions: privacy@launchpadwebsite.com